Omega Auctions

Privacy Policy

1. Introduction
Omega Auctions (we) take your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.

2. What information do we store?
We store personal data on individuals and companies with whom we have dealings including;
Staff
Suppliers
Valuation clients
Buyers and sellers (both trade and private individuals)
Individuals who sign up to receive our newsletters

The information, which is all password secured, includes;
Names, Addresses. Postcodes. Telephone Numbers. Email Addresses

In some cases additional information is gathered, including;
Bank details (see below)
Taxation information for employees
Details of proof of identity
Ownership of goods valued/offered for sale including descriptions, images and provenance.

Information is collected from you when you register with us either on our website, on a third party bidding platform or directly with us via email, over the telephone or in person.
Information collected online is clearly set out on the web page on which we collect it.
We only collect credit / debit card information in order to process transactions. Omega Auctions does not retain any customer credit / debit card information and are fully PCI compliant.

3. Reasons for holding information
We hold and store information for the following reasons;
Record keeping for Taxation: PAYE, pensions and NI for employees.
Provision against money laundering: to confirm our compliance with cash limits and to enable us to assist authorities with relation to tax, money laundering and theft investigations where asked to provide information.

To combat fraud and forgery unlimited by time.

Details of goods sold /valued for accounting purposes and tax purposes including Captial Gains Tax, Inheritance Tax, Artist's resale rights and VAT.

We are required by insurers to retain details of clients and valuations.

Ownership details of goods valued or sold for retention for an unlimited period (for normal accounting purposes and against title claims).

Details including provenance and images of goods required for transactional record purposes to go in catalogue and on our website and other third party auction platforms.

Marketing and advising buyers of goods coming up for sale which they may be interested in as traders or collectors where users have opted in.

Bank details of staff, suppliers, and sellers held in our back office programme principally for recurring payments.

4. Where is information held, and who has access to it?
All main contact details, lot descriptions and images are held in our back office system and secure cloud storage. For ease of access and efficiency this is accessible to all staff (password protected).

Certain details such as salary details and bank account information are accessed only by key members of staff.

Email and other contact information including addresses are also in Microsoft Outlook, our third party marketing provider (MailChimp) and our back office system and are accessible to staff.

Taxation, NI and pension details are held in secure cloud storage accessible by Company Directors only and our external accountants.

5. Protection
All staff computers are password protected to the individual user. All email accounts and back office software are password protected.

6. Access
It is essential for the efficient running of the business for all staff to have free and quick access to computers where data is stored in the office.
We are constantly reviewing and monitoring the security of the data we hold.
All computers have updated anti-virus software installed.

7. Marketing
Customers have the option to tick a box to receive marketing emails and to select specific marketing emails on certain areas of interest. Customers can modify these selections from the website and can unsubscribe at any time including on receipts of all emails from us.

8. Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at the address below;

Omega Auctions, Sankey Valley Industrial Estate, Newton-Le-Willows, WA12 8DN

Omega Auctions have a designated information officer and are registered with the ICO (Information Commissioner's Office)